Exceeding Expectations



Colleen Carswell, career hospitality professional and hotel solutions strategist, helps hotel leaders create multi-generational brand fans.

Colleen exhibits one of the highest qualities of organization and productivity that I have seen in my 20+ years in the industry. She has a solution based mentality and approaches staff with positive energy and clear communication.

Kristen H.

Colleen is a dedicated and driving force who ensured our members and guests received the best possible service to make their experience at the club a memorable one.

Rolf E.

Colleen has the ability to dive-deep, grasping the ‘actual’ issues and develop solutions. Her warm and ingratiating personality makes her ‘one of the team’.”

Kerry F.

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